Your personal data matters to us. This Privacy Policy explains exactly what information sg8 collects from Filipino players, how we use it, and the steps we take to keep it secure. Reading this page helps you stay informed and in control of your own data.
When you register an account on sg8, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID during the identity verification process, which is required under Philippine gaming regulations before withdrawals can be processed. When you use the platform, we automatically record technical data such as your IP address, device type, browser version, and session timestamps to help us maintain platform security and improve your experience. If you make a deposit or withdrawal, our payment processing partners share transaction reference data with us so we can match payments to your account accurately. We do not store your full card or bank account numbers on our servers; payment credentials are handled exclusively by our licensed payment partners. All data collected is limited to what is genuinely necessary to operate the platform, verify your identity, process transactions, and comply with applicable Philippine law.
The personal data we hold is used primarily to create and manage your sg8 account, verify your identity and age eligibility, process deposits and withdrawals in Philippine pesos, and provide customer support when you need it. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities that could harm you or other members of the platform. Session and device data helps our technical team identify unusual login patterns and flag potential unauthorised access to your account before any damage occurs. Where you have opted in, we may use your contact details to send you platform updates, new game announcements, or relevant promotional information — you can withdraw this consent at any time through your account settings. We do not use your personal data to make fully automated decisions that produce significant legal effects without human review. Any profiling we carry out is limited to responsible gaming monitoring, which is designed to protect you rather than to restrict your access unfairly.
sg8 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share data only with the specific categories of partner that are necessary to operate the platform: licensed payment processors who handle your PHP deposits and withdrawals, identity verification providers who confirm your documents meet regulatory requirements, and technology infrastructure providers who host platform services under strict data processing agreements. In certain circumstances, we are legally required to disclose information to Philippine government agencies, law enforcement bodies, or regulatory authorities — for example, in response to a valid court order or a request from PAGCOR. Any third party that receives your data is contractually bound to use it only for the specific purpose for which it was shared and to apply security standards equivalent to our own. We review our third-party data sharing arrangements regularly to ensure they remain appropriate and proportionate.
We retain your personal data for as long as your account remains active and for a minimum of five years after account closure, in line with Philippine anti-money laundering record-keeping requirements. Transaction records, identity verification documents, and account activity logs are kept for the full retention period regardless of the reason for account closure. If you request deletion of your account, we will remove or anonymise data that is not subject to a legal retention obligation within 30 days of confirming your identity. Backup copies of data may persist in secure, encrypted storage for a short additional period before being permanently purged as part of our scheduled data lifecycle process. You may contact our support team at any time to ask what data we hold about you and to request a copy in a portable format.
sg8 uses strictly necessary cookies to keep you logged in, maintain your session preferences, and protect the platform against cross-site request forgery attacks. We do not use third-party advertising cookies, social media tracking pixels, or behavioural profiling tools on any page of the platform. Performance cookies may be used in an anonymised, aggregated form to help us understand which pages load slowly or where players encounter errors, so we can prioritise technical improvements. You can manage cookie preferences through your browser settings at any time; disabling strictly necessary cookies may affect your ability to log in or use certain platform features. We do not use fingerprinting techniques or any other method designed to identify you across websites without your knowledge.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of data that is no longer needed for a lawful purpose. You also have the right to object to certain types of processing, to restrict how we use your data while a dispute is being resolved, and to receive a copy of your data in a structured, machine-readable format. To exercise any of these rights, please contact our support team with your registered email address and a description of your request; we will respond within 30 days. Where we are unable to fulfil a request due to a legal obligation — for example, a regulatory requirement to retain transaction records — we will explain the reason clearly. sg8 will never penalise you for exercising your data rights, and doing so will not affect your ability to continue using the platform.
We apply industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, and unlawful destruction. All data transmitted between your device and the sg8 platform is encrypted using TLS, and sensitive data at rest is stored in encrypted form on access-controlled servers. Our internal access controls ensure that only staff members with a legitimate need can view personal data, and all access is logged and audited. We conduct regular security assessments and work with qualified third-party specialists to identify and address vulnerabilities before they can be exploited. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine authorities within the timeframe required by applicable law.
sg8 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered members through the platform or via the email address on your account before the changes take effect. The date at the top of this page always shows when the policy was last revised, so you can check back at any time to see the current version. Continued use of the platform after the effective date of an update constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, the FAQ page covers common data-related questions, or you can reach our support team directly using the contact details in your account dashboard.
A quick summary of the key commitments sg8 makes to every Filipino player.
Your personal information is never sold, rented, or traded to any third party for commercial or marketing purposes. Data sharing is limited strictly to partners who help operate the platform — payment processors, identity verifiers, and infrastructure providers — all bound by data processing agreements. You can trust that your details stay within the sg8 ecosystem and are not passed to advertisers or data brokers. This commitment applies to all Filipino members regardless of account status or activity level.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team. Marketing communications can be switched off through your account settings without affecting your ability to play. If you want a portable copy of your data or need to restrict how it is used while a query is being resolved, simply get in touch and we will respond within 30 days. sg8 will never penalise you for exercising your data rights.
Every connection between your device and sg8 is protected by TLS encryption, and sensitive data at rest is stored in encrypted, access-controlled servers. Internal access to personal data is restricted to staff with a genuine operational need, and all access is logged and audited. We run regular security assessments and work with third-party specialists to stay ahead of emerging threats. In the unlikely event of a breach, we will notify you and the relevant Philippine authorities promptly.
Quick answers to what Filipino players ask most about data and privacy on sg8.
Your data is protected every step of the way on sg8. If you still have questions, the FAQ page has more answers for Filipino players. Otherwise, create a free account or log in to get started.